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BlueJeans Meeting Assist makes face-to-face meetings even easier

Take advantage of expert assistance from a BlueJeans certified support representative. Ensure your important video conferencing meetings happen without a hitch and without a worry.

Reserve your Assist »

Meeting Assist service includes:

  • Pre-Meeting Planning
    • Initial planning session to review timing, and hosting options, to fit your needs
    • Best practice checklist to ensure optimized audio and video experiences for all,
    • Configure advanced settings as needed, such as extended capacity, encryption, etc.
  • Pre-Meeting Rehearsal
    • Rehearsal session to ensure video participants will be able to connect (audio and video connections are thoroughly tested for named participants)
    • Review meeting configuration settings, and, test moderator controls and flow scenarios
  • Support Before and During the Meeting
    • Pre-meeting set up help for moderator(s) and lecture presenters
    • Assist participants to join the meeting and answering questions as needed
    • During the meeting, your certified attendant will continually monitor your meeting in our network to ensure smooth performance … will be available throughout your session to mitigate any issues
    • If any problems are identified, your attendant will proactively provide steps toward resolution, supporting you every step of the way
  • Post Meeting Analysis
    • Receive a report after the meeting to share call stats including duration of the call, endpoints joined, video & audio quality reports, and more

Pricing

$250 an hour with a minimum of one hour
$125 for incremental 30 minutes

For more information, please download BlueJeans Meeting Assist Service data sheet here.


Contact us today to experience our Meeting Assist service:

Please provide 2 business days notice in advance.