US-EU & US-Swiss Safe Harbor Programs: We participate in the US-EU & US-Swiss Safe Harbor Frameworks covering the collection, use and retention of personal information gathered in the European Union member countries and Switzerland. Our participation means that we self certify that we adhere to the Safe Harbor principles of notice, choice, onward transfer, security, integrity, access and enforcement with respect to such personal information. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/.
If you have any questions about our participation, please contact our Blue Jeans Safe Harbor Privacy Contact at Blue Jeans Network, Inc., Attn: Privacy Officer, 516 Clyde Avenue, Mountain View, CA 94043 or by email to privacy @ bluejeans.com.
Information We Collect: When you interact with us through the Site or Blue Jeans Network Services, we may collect Personal Data and other information from you, as further described below:
Non-Identifiable or Aggregated Data: When you interact with Blue Jeans Network through the Site or Blue Jeans Network Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Blue Jeans Network may store such information itself or such information may be included in databases owned and maintained by Blue Jeans Network affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Blue Jeans Network Service. Also, In an ongoing effort to better understand and serve the users of the Blue Jeans Network Services, Blue Jeans Network often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis. Blue Jeans Network may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. Blue Jeans Network may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Do Not Track: We currently do not participate in any "Do Not Track" frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.
Our Disclosure of Your Personal Data and Other Information: Blue Jeans Network is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: Blue Jeans Network, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Disclosure to Unaffiliated Third Parties: We may share personally identifiable information with unaffiliated third parties only as necessary to complete a transaction or perform a service that you have requested, or to support the technical operation and maintenance of our services and of our website. We may also share personally identifiable information with or to our agents, outside vendors or service providers to perform functions on our behalf. For example, we use third party service providers to perform functions such as analyzing data, providing marketing assistance, providing customer service, processing orders and billing customers. When the unaffiliated third party acts solely on our behalf, Blue Jeans Network requires that party to follow our privacy practices. Blue Jeans Network does not sell its customer lists or any personally identifiable information associated with its customers to third parties.
Legal Requirements: Blue Jeans Network may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Blue Jeans Network, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.
Your Choices: You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Blue Jeans Network Services.
Security: Blue Jeans Network takes reasonable steps to protect the Personal Data provided via the Site and the Service. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Data from unauthorized access, use or disclosure. However, no Internet, e-mail or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way.
Retention of Recordings and Conference Communications: With your permission, your recordings and communications by participants during a conference (“Conference Media”) may be stored by Blue Jeans Network to enable you to retrieve archives of Conference Media where possible. Depending on the type, the duration such Conference Media stored is configurable by the customer. Blue Jeans will take appropriate technical and security measures to protect your information. By using this product, you consent to the storage of your chat and recordings as described above.
Other Terms and Conditions: Your access to and use of this Site is subject to the Terms of Service.
Access to Information: Contacting Blue Jeans Network: To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via this Site or Blue Jeans Network Services.
Dispute Resolution: If you have a complaint about Blue Jeans Network privacy practices you should write to us at Privacy Officer, 516 Clyde Avenue, Mountain View, CA 94043 or by email to privacy @ bluejeans.com. We will take reasonable steps to work with you to attempt to resolve your complaint. As part of our participation in the US-EU & US-Swiss Safe Harbor Frameworks, Blue Jeans Network has appointed TRUSTe as its exclusive dispute resolution mechanism for all Safe Harbor Framework related complaints. You may raise such a complaint with TRUSTe by Internet here or by fax to 415-520-3420 or by mail to the TRUSTe Safe Harbor Compliance Department at the address listed here, but in each case only after first contacting our Privacy Officer with your complaint and allowing us a reasonable amount of time to address your complaint. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of the company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, click here or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process will be conducted in English.