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It’s important to note the difference between multipoint and multiplatform. Multipoint is defined as a call with 3 or more participants from varying locations. Simply put, it’s the number of participants in a call.  Multiplatform goes one level deeper and it speaks to the different types of video-enabled devices that are supported in a multipoint call.

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As unified collaboration increasingly becomes imperative in enterprise strategy, Cisco and Microsoft, continue to battle for UC control of the desktop. The Cisco Jabber and Microsoft Lync clients offer features such as presence, voice, video, and web collaboration. 

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What’s scarier than trying to figure out a complicated room system remote? Realizing your cost per meeting for hardware you're not even using! At Blue Jeans, we frequently hear that customers just don’t use their room systems because they're complex to operate or are unable to connect with other solutions. But when you underutilize those room systems there’s the risk of falling into hidden trapdoors!

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Hurricane Sandy disrupted things across the Eastern seaboard today, but inside the Blue Jeans cloud, the team couldn't really tell the difference. That's because like any other day, thousands of Blue Jeans meetings went off without a hitch. We had a typical Monday pattern for meetings and minutes, but the only noticeable difference was the endpoint mix for our East Coast customers.

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At Blue Jeans, we realize there’s a mountain of research, data and, yes, marketing hype about video conferencing. But what you need to know with certainty are the ins and outs of this space. With this insight, you can lean on your current technologies to easily and painlessly expand your company’s video conferencing capabilities, right now.

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“Here we go again,” thought the Technology Leader as he read the email from yet another frustrated employee. It read: “Why can’t I just use my own smartphone to video conference with my client?” The email presented a compelling, yet futile, request and generated the standard response: “Our organization’s current video conferencing capability cannot support system interoperability.”  

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Five months ago, we announced the ability to connect Lync endpoints together into video conferences along with Skype users and with room based conferencing and TelePresence systems like Cisco and Polycom through the Blue Jeans cloud.   No one else can do all of this today. 

Since that announcement we’ve been overwhelmed by customer interest.  It is obvious that many enterprises have Lync migration in their roadmap for 2012-2013, as they look to upgrade their OCS deployment and move towards Lync on-premise, or move to the cloud and use Lync Online via Office 365. While both of these solutions provide excellent peer-to-peer presence and calling functionality without expensive hardware solutions, Blue Jeans adds tremendous value for secure, scalable, multiparty, interoperable video conferencing.

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Anyone should be able to pickup a smartphone or tablet or walk into a room with a video screen and be able to make a video call to anyone anywhere around the globe. We have all the technology to make this happen, and yet this goal seems to be always around the corner. Are we there yet? Are we there yet? I am getting impatient. Will the world of video conferencing/chat protocols ever converge to make widespread video calling a reality?

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If we ever expect video to become the default medium for our meetings we have to give the people what they want… a care-free solution.

When you were making a phone call, have you ever worried about what kind of phone the other person had?  Did it ever cross your mind that their phone might not be compatible with yours?  Of course not!

The beauty of today’s public switched telephony network (PSTN) is that it just works.  It’s interoperable.  You pick up a phone, dial a ten digit number, and make the call.  It doesn’t matter if you are on a wired or wireless network, or if you are on an iPhone, a desk phone, or even a payphone (if you can still find one…).

Traditional video conferencing, on the other hand has been plagued by worries, putting tremendous pressure on the meeting organizer and IT staff.  Lack of interoperability is frequently cited as the primary reason why traditional video conferencing has not propagated more widely (…followed , of course, by cost and complexity).

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An amazing thing happened yesterday as we put the final touches on our new website (and the launch of this blog).  The world began to talk openly about the elephant in the video conferencing room - the need for interoperability. 

The media has responded with such headlines as

Cisco exec Marthin De Beer said it best in his blog posted titled: Video to Video Communication is the Future - Imagine how difficult it would be if you were limited to calling people who only use the same carrier or if your phone could only call certain brands and not others.  We could not agree more (Watch about us video)!

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